Articles on: Integrations

CRM and Third-Party Integrations

Integrating Lykoza with your CRM and other third-party applications can streamline your outreach processes, improve data management, and enhance overall efficiency. Here’s how you can effectively manage these integrations:

1. CRM Integrations

Connecting Your CRM:

Access Account Settings: Log in to your Lykoza account and navigate to "Account Settings" .
Select CRM Integration: Choose the CRM you want to integrate from the list of supported platforms (e.g., Salesforce, HubSpot CRM), click on connect.
Authorize Access: Follow the prompts to authorize Lykoza to access your CRM account. You may need to provide API keys or log in to your CRM account to grant permissions.
Map Data Fields: Configure the data mapping between Lykoza and your CRM to ensure that information such as contact details, lead status, and campaign interactions are synchronized correctly.
Save and Sync: Save your settings and initiate a sync to import existing CRM data into Lykoza or vice versa.

Benefits of CRM Integration:

Seamless Data Transfer: Automatically sync contacts, leads, and campaign data between Lykoza and your CRM.
Enhanced Efficiency: Reduce manual data entry and ensure that your outreach efforts are informed by up-to-date CRM information.
Better Reporting: Leverage CRM data for more comprehensive reporting and analytics on your outreach campaigns.

2. Third-Party Integrations: Zapier (Coming soon)

3. Troubleshooting and Support

Common Integration Issues:

Authorization Problems: If you encounter issues with authorizing integrations, check your login credentials and ensure that you have granted the necessary permissions.
Data Sync Errors: Verify that data mapping is correctly configured and that there are no conflicts or errors in the data fields.
Connection Timeouts: Ensure that your internet connection is stable and that there are no disruptions affecting the integration.
Getting Help:

Contact Support: If you encounter persistent issues or need assistance with integrations, contact our support team for help.

Updated on: 15/09/2024

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