Articles on: Campaign Management

Setup Email Account

Lykoza enables you to send personalized cold outreach emails directly from your email account by integrating your own email address. Follow this guide to learn how to add and configure an email account in Lykoza for effective outreach.



Step 1: Add a New Email Account



Navigate to Email Settings
From your account go to settings, click on the "Email" section, and then click on the "Add an account" button on the right side of the screen.

Select Email Provider
A popup will appear asking you to choose your email provider. You can select Gmail, Outlook, or another provider using the smtp connection.






Setup Gmail account

Syncing your Gmail account with Lykoza enables you to send automated outreach emails directly from your Gmail inbox, making your campaigns smoother and more efficient. Here's a step-by-step guide on how to sync your Gmail account with Lykoza.



Step 1: Enable IMAP in Gmail



Log into Your Gmail Account
Open your Gmail account on your desktop.

Go to Gmail Settings
Click on the gear icon in the top-right corner of the Gmail interface, and then select "See all settings".

Navigate to the "Forwarding and POP/IMAP" Tab
Inside the settings, click on the "Forwarding and POP/IMAP" tab.

Enable IMAP
In the IMAP access section, select "Enable IMAP". After enabling it, click "Save Changes" at the bottom of the page.



Step 2: Generate an App-Specific Password in Google (for Two-Factor Authentication Users)



If you have two-factor authentication enabled on your Google account, you’ll need to generate an App-Specific Password for Lykoza to connect your Gmail account. Follow these steps to create one:

Access Google Account Settings
Go to your Google Account by clicking on your profile picture in the top-right corner of Gmail, then click "Manage your Google Account".

Navigate to Security Settings
From the left-side menu, click on "Security".

Generate an App-Specific Password
Scroll down to the "Signing in to Google" section and click on "App Passwords" (you can also access it directly using this link: Generate App Password). You may be prompted to log in again.

Select App and Device
In the App section, select "Mail", and for the device, select "Other" and name it "Lykoza".

Generate and Copy the Password
After generating the password, copy it. This is the password you’ll use when configuring your Gmail account in Lykoza.



Step 3: Add Your Gmail Account to Lykoza



Go to Email Settings in Lykoza
From your Lykoza dashboard, click on "Email Accounts" and then click "Add an Account".

Select Gmail as Your Provider
In the popup that appears, choose Gmail from the list of email providers.

Enter Your Gmail Account Information
You'll be prompted to fill in the following fields:
- Email: Enter your full Gmail address (e.g., youremail@gmail.com).
- Sender Name: The name you want recipients to see when they receive your emails.
- Password: Paste the App-Specific Password you generated earlier.

Configure IMAP/SMTP Settings
The system will automatically populate the server information, but make sure these settings are correct:
- SMTP Server: smtp.gmail.com
- SMTP Port: 587
- IMAP Server: imap.gmail.com
- IMAP Port: 993

Test the Connection
Click the "Test" buttons next to both the SMTP and IMAP settings to ensure everything is working properly. If the tests are successful, your Gmail account will be connected to Lykoza.

Save Changes
After successful testing, click "Save Changes" to finalize the integration


Troubleshooting Tips for Gmail



- Authentication Errors: If you encounter any issues when adding your Gmail account, ensure that IMAP is enabled and you are using the correct password (either your app-specific password for two-factor authentication or your regular Gmail password).
- Blocked Sign-In Attempts: Google might block the connection if it suspects suspicious activity. If this happens, check your Gmail inbox for a "blocked sign-in" notification and allow access for Lykoza.


Setup Outlook account

From the popup click on the icon of outlook, a new popup will be displayed, just login and follow all the instructions


Setup SMTP account

Adding your own SMTP server to Lykoza allows you to send automated emails through your personal or business server, giving you full control over your email sending infrastructure. This guide will show you how to add and configure any SMTP server by entering the necessary credentials, including sending name, email, password, SMTP host, and port.


Step 1: Configure Your SMTP Server Credentials



Select Custom SMTP Server
After clicking "Add an Account", you’ll be asked to select your email provider. Choose "Custom SMTP" to proceed with adding your own server details.

Enter Your Sending Information
You will be prompted to fill out the following fields:

- Email: This is the email address you will be using to send messages (e.g., you@example.com).
- Sender Name: The name that your recipients will see in the “From” field.
- Password: The password associated with the email address you’re using (or the SMTP-specific password provided by your email host).


Step 2: Enter SMTP Server Configuration



SMTP Host
In the SMTP Host field, enter the server address of your SMTP provider. For example:

- For custom servers, use the specific host URL provided by your provider.

SMTP Port
Enter the appropriate port number for your SMTP server:
- 587 is commonly used for TLS encryption.
- 465 is used for SSL encryption.
- 25 is used for non-encrypted communication (less secure).

Encryption Type
Choose the appropriate encryption type for your SMTP connection. Most providers use TLS or SSL.


Step 3: Test the Connection



Test SMTP Settings
Before finalizing, use the "Test" button next to your SMTP settings to check whether everything is configured properly. If the test is successful, you’ll be able to proceed.

Fix Any Errors
If the test fails, double-check your credentials, host, and port information. Verify that your password is correct and that your SMTP server allows external connections.


Step 4: Save the Configuration



Save Changes
Once the test is successful, click "Save Changes" to finalize the setup.


Troubleshooting Tips for (SMTP)



- Authentication Errors: Ensure the email, password, and encryption type (TLS/SSL) match your SMTP provider’s requirements.
- Connection Issues: Verify the correct SMTP host and port numbers. For security purposes, some SMTP providers may require additional settings to allow external apps to connect.
- Rate Limits: Be aware of your SMTP server's rate limits. Sending too many emails in a short period can cause your account to be temporarily blocked by your provider.


If you need further help, please reach out to our support team for assistance!

Updated on: 16/09/2024

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